We currently only accept payments via PayPal - please email us for other options // Complimentary shipping in US & Canada on orders $80+ // Subscribe for 15% off your first order!

FAQ

SHIPPING INFORMATION

How much do domestic customers have to spend to get free shipping? We offer free domestic shipping within US on orders over $80 USD.

Do you ship internationally? At the moment we only ship to the US and Canada (standard shipping rates apply).

How long will it take to receive my shipment? We process orders within 1-3 business days of receipt.  

  • First class mail: 2-5 days
  • Priority mail: 1-3 days

*During COVID-19, expect some delays.

Where do you ship from? We ship from Manhattan, NY and transit time varies based on location.

What are your shipping methods? USPS and UPS.

Do you offer rush shipping? Yes, please contact us for expedited shipping. Additional rates apply.


PRODUCT INFORMATION

Are your products vegan & gluten-free? Our products are gluten-free but certain tinctures require honey for flavor and medicinal properties while some topicals require beeswax for moisture and formula stability.

Do you use synthetic ingredients? Never. All of our products are made with all natural ingredients.

Where are your products made? Each product is made and packaged with care and attention in Harlem, New York.

Are your products organic? Many of our ingredients are made with organic herbs and plants. We source responsibly as much as possible.

Are your products tested on animals? Never.

What is the shelf life of your products? Tinctures can last indefinitely when stored in a cool, dry place. Topicals are best used within 6 months for optimal potency. For other products, please contact us for more information.


COMPANY INFORMATION

Do you offer wholesale? Yes we do. We can be reached at hello@muhealing.com or from our Wholesale page for more information.

 

Don't see your question here? Contact us!